This is the kind of stuff you run into when you have a business...

Well, we just found out why we do not have the new ShowSheen Detangler Gel.

The back story is that Absorbine started promoting this stuff back in December. We decided to hold off until late January to order when we really get into "new product" mode. We placed our order with the manufacturer representative as normal and scheduled our first shipment of the product for mid-February(theoretically when people would start thinking about scraping the winter crud off of their horses if we had a few nice days of weather).

So in anticpation of its arrival we put the product on the web site.

Then our shipment did not arrive.

Then we sold some (that we did not have on hand in case you missed that).

Then we ordered from two other distributors.

Nothing.

Come to find out, after the initial "promotional batch" which was mostly handed out at dealer shows, probably sent to a few high profile users, and obviously used to make their nifty promotional videos, they had a bit of a problem at the factory.

Apparently it smelled funny and they started over. No shipments. No product.

And so we wait. But for the record we have PLENTY of the old formula...now if someone could just tell me the difference in the two.